All U.S. orders ship via Priority Mail. You will receive a tracking number once your order is shipped, and items should be received within three business days of shipping.
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Returns & Exchanges
As most pieces are hand-made to order, we unfortunately can't offer returns or exchanges. If there are any issues with your purchases, please get in touch as soon as you receive it, as products are built to last. We are happy to repair or replace anything that should break or be damaged in transit.
All repairs require a repair number, so please contact us at email@example.com before shipping pieces back to us.
Materials & Care
All pieces are hand-made, so please note that each stone and piece of wood is unique, and therefore may vary slightly in size, tint, or grain pattern.
All metals will naturally develop a darker patina over time, as a reaction to the air, moisture, and the wearer's skin. This gives each piece a naturally aged look. If this isn't your taste, it can be cleaned off with a treated polishing cloth. If you would like to maintain the bright finish on brass, it's best to avoid contact with water, lotions, and perfumes. All wooden pieces should avoid contact with water.